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Privacy Policy

This privacy policy explains how Solihull On Stage ("SOS", “we”, “our”, or “us”) collects, uses, and protects the personal information you provide when you use our website or contact us.

What Data Do We Collect?

SOS may collect the following personal data:

  • Your name, email address, and phone number

  • Information you provide in messages or enquiries

  • Tracking data from cookies and analytics tools

How do we collect your data?

You directly provide SOS with most of the data we collect. We collect and process data when you:

  • Send us an enquiry through our contact form or by email

  • Subscribe to our mailing list (if applicable)

  • Use or view our website via your browser’s cookies

How will we use your data?

We collect your data so that we can:

  • Communicate with you regarding your enquiry

  • Provide you with information about our upcoming shows and events

  • Improve our website and monitor its usage

How do we store your data?

SOS securely stores your data using trusted third-party cloud services such as G-suit (for emails) and wix.com as our website hosting platform.
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy.

What are your data protection rights?

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  • The right to access – you have the right to request SOS for copies of your personal data.

  • The right to rectification – you have the right to request that SOS correct any information you believe is inaccurate.  

  • The right to erasure – you have the right to request that SOS erase your personal data, under certain circumstances.

  • The right to restrict processing – you have the right to request that SOS restrict the processing of your personal data, under certain circumstances.

  • The right to object to processing – you have the right to object to SOS's processing of your personal data, under certain conditions.

  • The right to data portability – you have the right to request that SOS transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us.

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